Frequently Asked Questions
Do I need to know exactly what I want before I book?
No. Most people don’t. That’s what we’re here for. We’ll guide you based on your hair, your lifestyle, and what you’re realistically going to maintain — not just what looks good on Instagram.
What should I do before my appointment?
Come with clean, dry hair if you can. Bring inspiration photos — even ones you don’t like. That helps us understand your taste way better than trying to explain it.
Do you offer consultations?
Yes, and we highly recommend them if you’re making a change or feeling unsure. It takes the guesswork out and gives you a clear plan (and price) before we start.
Will you tell me if something won’t suit me?
Always. We’re here to make you look good — not just say yes.
Do I need professional products?
You don’t have to — but they make a noticeable difference in how your colour lasts and how your hair feels.
I don’t know what suits me.
I’m concerned about maintenance costs.
I don’t know what colour or style suits me — can you help?
Absolutely. We look at your skin tone, face shape, hair texture, and how your hair actually behaves day to day. Then we design something that works for you, not just the trend.
Can I go blonde in one session?
Sometimes — but not always. Healthy hair always comes first. If it’s going to take a few sessions to get you there without wrecking your hair, we’ll be upfront about that.
Will this be high maintenance?
Only if you want it to be. We specialise in lived-in, low-maintenance colour that grows out well and doesn’t have you back in the chair every 6 weeks (unless that’s your thing).
Pricing
How much will my appointment cost?
It depends on your hair — length, thickness, and what we’re working with. We’ll always give you a clear quote before we start so there are no surprises.
Why isn’t there a fixed price list?
Because no two heads of hair are the same. We price based on time, product, and the result we’re creating — not a one-size-fits-all menu.
Popular Questions We Get All The Time
What’s the easiest hair colour to maintain?
Lived-in colour — balayage, soft blends, and anything that grows out naturally without harsh lines.
How do I start going grey naturally without it looking awful?
It’s a process, but a good one. We can blend, soften, and transition your colour so it grows out in a way that actually looks intentional.
What haircut is easiest to style at home?
One that works with your natural texture. The less you have to fight your hair, the better it will look day to day.
How do I keep my hair healthy if I colour it?
It’s about balance — good colour technique, the right home care, and not overdoing heat styling. We’ll keep it simple and realistic for you.